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Many of our pieces are handmade and all of them need to be treated with care. Silver is soft so it will possibly dent if dropped or scratch when it rubs against other things. Some surface scratches cannot be avoided, this is normal wear and tear. Shell is delicate so may break if dropped onto a hard surface. It is natural for silver to tarnish. Like other precious metal alloys, it can oxidise with time.
This is caused by various factors, such as:
- Humidity, moisture and air pollution
- The acidity of a person’s skin
- Perfume and other hair & skin products
- Cleaning products including bleach & chlorine