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Sorry but for hygiene reasons we do not exchange earrings.
For anything else, we are happy to offer an online store credit for change of mind or if something is not the right size.
The first step is to fill in and submit the returns portal within 7 days of receiving your order. A member of the Filthy Gorgeous team will get back to you as soon as possible with a returns authorisation to include with the item and instructions of how to send the package back to our Newtown, Sydney store. We do not accept returns back to our Bali HQ. Please return the item with the receipt and in the original packaging to protect it. Please be careful when trying on the jewellery, it must be unworn and in perfect condition when it reaches us.
We will need to receive the goods back within 30 days of order fulfilment. The cost of the postage will be your responsibility. Filthy Gorgeous will not be liable for parcels lost in transit so it is best for you to use tracking or insurance.
Shop returns
We will exchange items in our shops within 7 days of purchase. You just need to provide the receipt, the original packaging and return the items unworn in perfect condition.